For information please contact our cashdesks at the entrance and at the attractions. For further questions don’t hesitate to contact the park team - we will be pleased to help you. Thank you for your suggestions and criticisms, it will help us optimize the conditions
Wheelchair users and blind people get free admission to Steinwasen Park. Accompanying persons get free admission provided there is the notation “handicapped” in the identification card.
Please note that the park is a mountainous wildlife area and that there are many “uphills and downhills" to overcome. Most of the lanes are paved, few are gravelled. There is an elevator in the building that takes you to the different levels.
At the entrance area are designated parking spaces for people with disabilities. We do not charge parking fees here.
Disabled restrooms are located in the entrance area and in the park on Gengenbach Platz.
For security reasons the Technical Supervision Association (TÜV) has prohibited the transport of wheelchair users and blind people to the following attractions:
Bobsled Run and Chair Lift
At the Steinwasen Kiosk near the entrance you get drinks, snacks, ice cream, souvenirs and little gifts to bring back to your friends and relatives.
Meeting Point “Gengenbacher Platz”
The fountain on Gengenbacher Platz is a secure meeting point in case a person loses their group
In case a child gets lost the park personnel will take him or her to the entrance
There is no obstacle to strollers. Please note that the park is mountainous.
Cash cards / Credit Cards / Cashpoints
At the check in, cash cards, most current credit cards (VISA/Mastercard) and also Swiss Francs are accepted. Cashpoints are not available in the park. In the Park (gastronomy) credit cards are accepted in some of the establishments.
On Gengenbacher Platz you can get change for the children’s mini attractions
For information please contact the park authorities at the entrance as well as close to the attractions
Film & Fotos
Films and batteries are available at the Kiosk near the entrance
Lost and found
Have you lost or found something? Please contact the check in.
For disabled persons
We offer special tariffs – see the information board at the entrance.
Disabled restrooms are located in the entrance area and in the park on Gengenbacher Platz
Toilets are situated in the entrance area, on Gengenbacher Platz and in the restaurant Steinwasen Stube
Diaper changing rooms
are situated in the entrance area, on Gengenbacher Platz and in the restaurant Steinwasen Stube. In the self service restaurant there is a microwave at your disposal to warm up baby food
The park personnel are at your disposal during opening times at the main entrance, at the cashdesk “Bahnen”(courses) as well as at the fast food on Gengenbacher Platz. In case of emergency please contact the park personnel immediately.
Dogs in the park
Dogs are allowed in the park when leashed. You will be given a free dog’s set at the entrance
Wine & dine
There is a choice for every taste and budget: Restaurant Steinwasen Stube, self-service bistro, snack bar, Kiosk Holderschlag, and various possibilities all over the park to make a decent picnic.